How we build the directory

Reviewed 25 September 2026

Where the agency list comes from

Every agency listed holds a Home Care Organization license from the California Department of Social Services. We import the state’s own data file and keep only licenses marked LICENSED in Los Angeles County. We do not add agencies that are not on the state list, and we do not remove licensed agencies that choose not to publish.

How a rate card is verified

We match the agency to its state license. The agency enters its own rate for each level of care and each shift, and its minimums. Someone at the agency signs the card with their name and title, and we print the date. We never estimate or fill in a price.

When a card goes out of date

A card is current for 90 days after it is signed. After that it stays visible, marked out of date, until the agency confirms it again. If an agency tells us a price is wrong, we take the card down until it is corrected.

What we count as a contact

A tap on an agency’s phone number, a callback request sent to that agency, and a request for the agency to publish a rate card. We count them for the agency’s monthly report. We never sell or share a family’s details, and agencies do not pay per contact.

Averages we show

Until agencies sign, we show survey medians with their source: CareScout’s Cost of Care Survey 2025. It reports one median for non-medical caregivers and does not split companion, personal and dementia care.

How the order is decided

Agencies are listed A to Z. Families can filter to agencies with a signed rate card. Nobody can pay to rank higher.

Sources

Every figure on this page links here. Accessed 25 September 2026.